Club Avolta x Avios Prize Draw – Promotional Terms & Conditions
The following terms and conditions (the “Terms”) shall exclusively apply to the Club Avolta x Avios Prize Draw (the “Prize Draw”) operated within the United Kingdom (“UK”) during the Prize Draw Period, unless otherwise specified in the Promotion marketing.
The Prize Draw is jointly provided by (1) Dufry International AG with its registered office at Brunngaesslein 12 Basel CH-4052 Switzerland and (2) Avios Group (AGL) Limited (“AGL”) (company number 02260073) a company incorporated in England and Wales and whose registered office is at Waterside, Speedbird Way, Harmondsworth, United Kingdom UB7 0GB (each a “Promoter” and jointly the “Promoters”).
By participating in the Prize Draw you accept these Terms.
1. Who can participate?
1.1 To be eligible for the Prize Draw you must be a passenger travelling through one of the selected UK Airports (LHR, EDI, BHX, MAN) where a participating store is located, and also be:
a) a resident of the United Kingdom;
b) at least 18 years old;
c) a member of the applicable airline loyalty program and accept its Terms and Conditions.
1. British Airways Club: For full details of the BAC Terms and Conditions please visit British Airways - Terms and Conditions
2. Iberia Club: For full details of the Iberia Club Terms and Conditions please visit Iberia - Terms and Conditions and
d) register for, or already hold, a valid Club Avolta account
(“Participants” or in the singular, an ""Eligible Participant”).
1.2 The Promoters reserve the right to require the Participants to provide proof of age, identity and eligibility from the Participants.
1.3 The Prize Draw is not open to employees of the Promoters, Dufry International AG, Avios Group (AGL) Limited, their immediate family members, agents or any third parties directly associated with administration of the Prize Draw.
1.4 Entry into the Prize Draw requires the Participant to make an Eligible Purchase in a participating store in accordance with section 4.
2. Prize Draw Period
2.1 The Prize Draw is open from 00:00 GMT on 23 March 2026 until 23:59 GMT on 30 April 2026 (the “Prize Draw Period”).
3. Participating Stores
3.1 Eligible purchases must be made in the following participating stores:
4. How to enter
4.1 The Prize Draw is open to all Participants who have completed the following steps:
a) Downloaded the Club Avolta App on their mobile device
b) Then, selected ‘Account’ , and ‘Explore partners’, before linking their British Airways Club or Iberia Club account to their Club Avolta account; and
c) Selecting either the BAC or Iberia Club as their preferred partner.
Once these steps have been completed, the Participant must:
d) Scan their Club Avolta QR code at the checkout when making an Eligible Purchase (defined below) in a participating store at London Heathrow, Birmingham, Manchester or Edinburgh Airports (this QR code can be found under the ‘Wallet’ section of the Club Avolta App); and
e) Enter the Prize Draw: An Eligible Participant can enter the prize draw by selecting ‘Manchester’, ‘London Heathrow’, ‘Edinburgh’ or ‘Birmingham’ airports in the Club Avolta App. Then, selecting ‘Rewards’, and locating the Avios prize draw offer. An Eligible Participant must then progress to the entry screen and enter their Iberia Club or BAC membership number, accept the Terms & Conditions and then enter the draw. Multiple entries by a Participant will not be accepted.
4.2 An Eligible Purchase is the purchase of any products excluding Tobacco, Tag Heuer, The Macallan, medical products, Tissot, Rado, Swatch, or any other products clearly labelled in-store as excluded.
4.3 A BAC or Iberia Club account can only be linked to one Club Avolta account at any given time and vice versa, providing the names on both accounts must fully match.
5. Prize Draw and Prize
5.1 There will be a total of twenty (20) winners who will each win 50,000 Avios (“Prize”).
5.2 The Prize Draw will be conducted by Dufry International AG via a platform provided by Odicci Limited of Suite 510, Hayes 3, 11 Millington Road, Hayes, UB3 4AZ, United Kingdom, (hereinafter, “Odicci”). The winners will be selected using a random computer-generated algorithm within one (1) week of the end of the Prize Draw Period.
5.3 No substitution, cash equivalent or transfer of a Prize is permitted.
5.4 Each Prize is non-transferable.
5.5 Avios are issued by Avios Group (AGL) Limited and are subject to the Avios Terms and Conditions available at Avios - Terms and Conditions.
5.6 Avios have no monetary value, are non-transferable and cannot be exchanged for cash.
5.7 A maximum of one (1) prize may be awarded per participant.
6. Notification to the Prize Winners
6.1 The Prize Draw winners will be notified, by Dufry International AG by email or mobile within fourteen (14) days of the Prize Draw being conducted.
6.2 Each winner will be credited 50,000 Avios within thirty (30) days of being notified that they are a winner. The Avios will be credited into the winner’s linked BAC or Iberia Club account. The Avios will be credited by Avios Group (AGL) Limited. If a winner’s BAC or Iberia Club account is not linked at the time of awarding the Prize, the Promoters may require the winner to relink their account within a reasonable time in order to receive the Prize.
6.3 The winners’ surname and country can be obtained by sending an email to clientservice@avolta.net within thirty (30) days after the end of the Prize Draw Period. Winners may object to their surname and country of residence being made available by notifying the Promoters at the time they are informed that they have won. The Promoters may nevertheless provide this information to the Advertising Standards Authority where required.
7. Unclaimed Prize
7.1 If a winner cannot be awarded the Prize for any reasons (including where the winner is found to be ineligible, or the Prize cannot be credited to the winner’s linked BAC or Iberia Club account), the Promoters reserve the right to select an alternative winner at random using the same method described in clause 5.2. If an alternative winner cannot be awarded the Prize, the Promoters reserve the right to declare the Prize void.
8. Personal Data
8.1 Personal data provided by Participants will be processed by the Promoters and Odicci for the purposes of managing the Prize Draw, and, where applicable, the delivery of the Prize.
8.2 Personal data supplied will be used for the purpose of administering this Promotion by Dufry International AG in accordance with the Prize Draw Privacy Policy (available below), by Avios Group (AGL) Limited in accordance with its Privacy Policy, British Airways PLC in accordance with its Privacy Policy, and Iberia LAE SA in accordance with its Privacy Policy.
8.3 Participants may view Odicci’s Privacy Policy at https://odicci.com/privacy-policy.
9. General
9.1 The Promoters reserve the right to refuse entry or refuse to award the Prize to anyone in breach of these Terms.
9.2 The Promoters may disqualify any Participant where the Promoters have reasonable grounds to believe that the Participant has attempted to benefit, directly or indirectly, from manipulation, intentional or otherwise, the operation or mechanics of the Prize Draw.
9.3 The Promoters reserve the right to amend, suspend or cancel the Prize Draw and/or substitute the Prize with an alternative of equal value, in the event of circumstances that are unforeseen or beyond its reasonable control.
9.4 The Promoters accept no responsibility for entries that are not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
9.5 These Terms and the Prize Draw are governed by the law of England and Wales, and the Participant agrees to submit to the jurisdiction of the English courts.
9.6 Promotional materials form part of these Terms. These Terms will prevail in the event of any conflict between these Terms and the promotional materials.
9.7 AGL and Dufry International AG are in no way liable for the reproduction or indirect access via third party web sites or home page access or where any reproduction of the information relating to this bonus mis-states or omits any of the information or the Terms connected with the Promotion.
9.8 AGL and Dufry International AG decision is final, and no correspondence will be entered into.
9.9 The invalidity or unenforceability of any provision, or part thereof, of these Terms will not affect the validity or enforceability of any other provision or part thereof. In the event that any provision, or part thereof, of these Terms is determined to be invalid or otherwise unenforceable or illegal, the other provisions, or parts thereof, will remain in effect and will be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. The Promoters’ failure to enforce any term of these Terms will not constitute a waiver of that term or any other provision of these Terms.
9.10 Insofar as is permitted by law, the Promoters, its agents or distributors will not in any circumstances be responsible or liable to compensate a Participant, accept any liability (whether direct, indirect, special, incidental, exemplary, punitive or consequential) for any loss, damage, personal injury or death arising out of or in connection with any Participants’ participation in the Prize Draw whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not the Promoters or its affiliates have been advised of the possibility of such loss, damage, personal injury or death. Your statutory rights are not affected. Any liability of the Promoters arising in connection with the Prize Draw shall be several, and the Promoters accepts no joint and several liability in connection with the Prize Draw.
9.11 This Prize Draw is also subject to the following terms (as applicable):
a) The General Terms & Conditions of Club Avolta, available at Terms & Conditions - Club Avolta
b) The General Terms & Conditions of the Club Avolta & British Airways Club Partnership, available at the Club Avolta website. For full details, please visit The British Airways Club Terms & Conditions
c) The General Terms & Conditions of the Club Avolta & Iberia Club Partnership, available at Iberia Club Terms & Conditions.
Club Avolta x Avios Prize Draw - Privacy Policy
The personal data provided will be processed by Dufry International AG with its registered office at Brunngaesslein 12 Basel CH-4052 Switzerland (hereinafter, “Avolta”) and Avios Group Limited (“AGL”) with its registered office at [Waterside, PO Box 365, Harmondsworth, UB7 0GB] We will process your personal data for the purpose of managing your participation in the Club Avolta x Avios prize draw (the “Prize Draw”) and, if you are selected as a winner, the delivery of the prize. Avolta and AGL are joint controllers of the personal data which means that they decide together why and how your personal data is processed.
Your personal data shall be processed for the purposes of managing your participation in the Prize Draw and, if you are a winner, for the purpose of coordinating delivery of the prize.
Any personal data provided is done so on a voluntary basis, however if it is not provided, it will not be possible to participate in the Prize Draw and/or receive a prize.
All personal data will be securely deleted or anonymised 90 days after the date you provide your personal data, unless there is a legal obligation to keep it for a longer period.
The lawful basis for processing your personal data is our performance of the contract, namely the terms and conditions of the Prize Draw. We do not perform any decision making by purely automated means.
Avolta and AGL have appointed a third party, Odicci Limited ( “Odicci”), with registered office at Suite 510, Hayes 3, 11 Millington Road, Hayes, UB3 4AZ, United Kingdom, to manage and organise the Prize Draw. Odicci will process your personal data for the purposes outlined above.
Avolta and AGL have taken the necessary measures to ensure that Odicci will only process your personal data for the purposes outlined above by prohibiting the processing for unauthorised purposes and requiring the implementation of appropriate technical and organizational security measures. A copy of Odicci’s privacy policy can be found here: https://odicci.com/privacy-policy/.
Avolta and AGL will not transfer any personal data to other third parties, except in the following circumstances:
• when legally required by law enforcement agencies or regulatory bodies; and,
• to our third-party service providers e.g. suppliers of IT support or storage services.
The personal data you provide to Avolta and AGL may be transferred to countries outside the United Kingdom. By way of example, this may happen where any of the companies in our groups are located in a country outside of the United Kingdom or if any of our servers or those of our third-party service providers are from time to time located in a country outside of the United Kingdom. These countries may not have similar data protection laws to the UK and so may not protect the use of your personal information to the same standard.
If we transfer your information outside of the United Kingdom in this way, we will take steps to ensure that appropriate safeguards are put in place with the aim of ensuring that privacy rights continue to be protected as outlined in this policy. This includes by imposing contractual obligations on the recipient of personal data using provisions formally issued by relevant bodies for this purpose. You may contact us using the details at the end of this policy for more information about the protections that we put in place and to obtain a copy of the relevant documents.
You may, at any time, exercise yours rights of access, rectification, objection, erasure, restriction of processing and/or data portability by written request by e-mail to privacy@avolta.net, attaching to the request any valid identification document, or to data.protection@avios.com.
For full Privacy Policies relating to all aspects of our data collection and uses please go to Privacy Policy - Club Avolta and Avios - Privacy.
You have the right to complain to the data protection regulator, about the processing of your personal data.