Avolta Story Stream Terms and Conditions

StoryStream

Social Media Content Use Terms and Conditions

By permitting DUFRY International AG (Avolta) to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for Avolta to use your Content), you agree to be bound by these Terms. Please read and ensure you agree before proceeding.

  1. In these Terms “Content” refers to the photo and/or video, including any sound and accompanying text posted through your account on social media, accompanying metadata such as time and place of creation, your username, and links to your social media profile.

  2. You grant Avolta a right to use and display the Content, in any media, worldwide, for any lawful commercial purpose, in original or edited form, including: on Avolta’s social media accounts @ClubAvolta, Reserve and Collect website (Shop Online at Shop Duty Free| Duty Free Airport Shops ), Club Avolta App, Club Avolta website, blogs, digital displays, advertising, and generally in the promotion of Avolta’s products or services. Such rights also extend to Avolta’s subsidiaries, affiliates, agents, employees, representatives, assigns, licensees, and anyone else acting on behalf of Avolta.

  3. Avolta’s rights to use your Content last indefinitely until canceled by you, which you can do at any time by contacting: privacy@avolta.net by email. Please include your social media account handle in the request so that Content can be easily found and deleted. After cancelation we will not reuse your Content. Please note that Avolta may unpublish any Content from Avolta social media accounts, website and applications and retain it for a maximum period of 1 year after removal. You will retain the right to ask to access or delete your Content and, if so, we will proceed without undue delay.

  4. The rights you grant to Avolta are non-exclusive and (subject to Avolta’s rights) you retain all rights to use the Content for your own purposes. Avolta will not pay any royalties or compensation to you or any third party for use of the Content. Use is at Avolta’s discretion and Avolta is not obliged to use your Content in any particular way or at all.

  5. You agree that you do not have any right to review, approve, or object to Avolta’s use of your Content or advertising copy, or to be identified as the author/creator of the Content.

  6. Avolta respects applicable laws and the rights of others and wishes to avoid using any content that does not. By agreeing to these Terms you represent and warrant to Avolta that:

(a) the Content is your original work and you own it and all intellectual property rights in it and have all necessary rights to grant Avolta the rights set out in these Terms (including in relation to copyrights, trademarks, private or public buildings, performances, sounds, and music) or, if you are not the owner of such rights, you have already obtained permission from the owner of such rights, and will inform us if this is incorrect or such permission is withdrawn at any time;

(b) Avolta’s use of your Content as provided herein will not infringe intellectual property, privacy, image, performance, or publicity rights, or any other rights of any third party, require the payment of any compensation to any third party, or breach any applicable laws;

(c) nothing in your Content will be illegal, defamatory, obscene, or threatening to any third party; and

(d) you are over 18 years of age and have the right to agree to these Terms.

7. You will hold Avolta and/or subsidiaries, affiliates, agents, employees, representatives, assigns, licensees harmless and indemnify Avolta subsidiaries, affiliates, agents, employees, representatives, assigns, licensees against any actions, loss and damage arising out of any claims by third parties in connection with the Content, including for breach of intellectual property, data protection, privacy, image, performance, or publicity rights.

8. The Content may contain information about you or identifiable individuals which constitutes personal data under applicable laws. For your own protection and that of the rights of others, you are advised not to post personal information about yourself or others within your photos e.g. home address; home telephone number; mobile etc.

9. By agreeing to these Terms you give your consent to the processing of such personal data by Avolta for the purposes set out in these Terms, i.e. to use and display the Content, in any Avolta media, worldwide, for any lawful commercial purpose.

10. Avolta recommends not posting Content of anyone else without their permission (or, if they include children, without the child’s parent or guardian’s permission). Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for processing of such personal data.

11. Avolta will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws.

12. Avolta is the controller of your personal data. Avolta also engages data providers or service providers to assist with the processing of personal data, including Qubeeo Limited, located in the UK, who provides content curation, hosting, showcasing, and analytics services. Avolta Privacy policy is available below and Qubeeo’s privacy policy is available at Privacy Policy | StoryStream .

13. Dufry International AG, which registered offices at Brunngässlein 12, 4020 Basel, Switzerland is the promoter of this initiative. If you have any questions you can e-mail: clientservice@avolta.net

14. This Terms and Conditions shall be governed by, and construed in accordance with, Swiss law and the parties hereby submit to the exclusive jurisdiction of the Swiss Courts in relation to any dispute arising out of or in connection with them.

 

Privacy Policy


The personal data provided will be processed by Dufry International AG (hereinafter, “Avolta”) with registered office at Brunngässlein 12, CH-4010 Basel, Switzerland with the purpose of collecting, using, and displaying content contributed by customers or fans (“end users”) via social media networks (Instagram and TikTok) on Avolta’s Reserve and Collect program available at Shop Online at Shop Duty Free| Duty Free Airport Shops Club Avolta app, Club Avolta website at clubavolta.com and Avolta’s social media account @ClubAvolta worldwide, for the promotion of its products and services. Avolta is the controller of the personal data, which means that it decides why and how your personal data is processed.

When end users mention or tag Avolta on a social media network from a public social media profile in response to a call to action from Avolta, Avolta, through its processors, monitors these social media networks to select posts and display the content on Avolta marketing channels. In this case, Avolta requires users’ previous consent to use their social media handle, name, and posts, including photos, videos and other content as submitted by end users. Avolta will use the posts for analytical purposes to assess Avolta customers engagement and for sales metrics.  

Any personal data provided is done so on a voluntary basis. Without end users’ consent, Avolta will not earn access or use end users’ posts, name, or social media handle.

Avolta monitors and selects g social media posts, through its processors, as this processing is necessary for Avolta legitimate interests in obtaining and using user-generated content for promotional purposes. The legal basis for displaying the end users’ content on Avolta marketing channel is consent, that is provided by positively answering to Avolta request for permission posting sent to end users’ via social media.  We do not perform any decision making by purely automated means.

Avolta has subcontracted the company Qubeeo Limited (trading as StoryStream) with registered office at 38-39 West Street, Brighton BN1 2RE, UK to facilitates the selection and collection of end users’ content from social media networks on behalf of Avolta, as well as to facilitate the direct upload of end users’ posts to websites and other digital properties operated by Avolta. Therefore, such company will have access to end users’ personal data for that purpose, namely social media handle, name, and posts, as well as e-mail when end users’ request the removal of any proprietary content. Avolta has taken the necessary measures in order to ensure that Qubeeo will only have access to your personal data under the purposes above mentioned, avoiding the processing with unauthorised purposes and requiring the implementation of appropriate technical and organizational security measures. 

Avolta will not transfer any personal data to other third parties, except when required by any legal obligation or to ensure the performance of its websites and resources, e.g. our service provider, suppliers of IT support or marketing agencies. 

The personal data provided to Avolta may be transferred to countries outside Switzerland, the European Economic Area (EEA) and the UK. By way of example, this may happen where any of the companies in our group are located in a country outside of Switzerland, the EEA or the UK or if any of our servers or those of our third-party service providers are from time to time located in a country outside of Switzerland, the EEA or the UK. These countries may not have similar data protection laws and so may not protect the use of your personal information to the same standard. 

If we transfer your information outside Switzerland, the EEA and the UK in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that privacy rights continue to be protected as outlined in this policy, including by imposing contractual obligations on the recipient of personal data using provisions formally issued by relevant bodies for this purpose. You may contact us using the details at the end of this policy for more information about the protections that we put in place.

You may, at any time, exercise yours rights of access, rectification, objection, erasure, restriction of processing and/or data portability by written request to Dufry International AG, Brunngässlein 12, CH-4010 Basel, Switzerland or to the e-mail privacy@avolta.net. Please include your social media account handle in the request, so that that your personal information can be easily found, and your request processed without undue delay.

You have the right to complain to the Swiss data protection regulator, about the processing of your personal data. However, we encourage you to contact us first to allow us to address your concerns.